Frequently Asked Questions

The cost of replacing car glass varies by vehicle type and type of glass. A windscreen costs between €300-800, side windows €150-400 and rear windows €200-600. For vehicles with ADAS (driver assistance systems), add €100-200 for calibration. At AGP Autoglas Profi GmbH we offer premium quality at a fair price. With partial or fully comprehensive insurance (Teilkasko or Vollkasko) you usually only pay the excess (€150-300). We bill your insurer directly - no hidden costs! Contact us on 01732154885 for a free quote.

If your car has glass damage, you should act right away: 1. Photograph the damage for your insurer. 2. Inform your insurer (Teilkasko/Vollkasko covers glass damage). 3. Contact AGP Autoglas Profi on 01732154885. 4. Make an appointment - we offer immediate appointments & express service. 5. For small stone chips, our mobile service comes to you (within a 100 km radius around Karlsruhe, Mannheim, Stuttgart, Heidelberg). 6. Do not drive on if your view is obstructed - you risk a fine! We take care of the entire insurance claim and everything else. A stone chip repair takes only 30 minutes - often completely free through your insurance!

You may only drive with damaged glass to a limited extent. Under the German road vehicle regulations (StVZO), driving is allowed as long as your view is not impaired. BUT: damage in the driver's direct field of vision is prohibited! If your view is obstructed, you risk a fine of €70-85 and one penalty point in Flensburg. Small stone chips outside the field of vision can be tolerated, but should be repaired as soon as possible - temperature changes can turn them into large cracks! Our recommendation: do not drive with damaged glass for longer than 48 hours. AGP Autoglas Profi offers express service throughout the Rhine-Neckar region. Call us: 01732154885 - we'll help you fast!

If your car window is broken, follow these steps: 1. Assess the damage - is your view impaired? 2. Take photos for your insurer. 3. Call us straight away: 01732154885 - we are your master craftsman business with many years of experience. 4. Inform your insurer (we'll help you with this). 5. Make an appointment - we offer mobile service within a 100 km radius around Karlsruhe, Mannheim, Germersheim, Heidelberg and Stuttgart. 6. We repair small stone chips on site in 30 minutes - often free of charge! 7. Bigger damage? We professionally replace windscreens, rear windows and side windows. Do not drive on if the damage is severe!

A stone chip repair costs between €80-150 without insurance. With partial or fully comprehensive insurance (Teilkasko or Vollkasko) the repair is usually completely free - many insurers waive the excess for stone chip repairs! That's far cheaper than a glass replacement (€300-800). At AGP Autoglas Profi GmbH we offer transparent prices and bill your insurer directly. Our mobile service comes to you free of charge (within a 100 km radius). The repair takes only 30 minutes. For cars, vans, trucks and motorhomes. Call us on 01732154885 for a free quote!

No! Glass damage will NOT get you downgraded - this is regulated by law! Glass damage claimed through Teilkasko or Vollkasko does not affect your no-claims class (SF-Klasse). Your insurance premium stays the same! This applies to all German car insurance policies under the Insurance Supervision Act. Glass damage counts as "privileged damage" and is treated differently from accident damage. That's why it always pays to have stone chips and glass damage repaired through your insurance. AGP Autoglas Profi handles the entire insurance claim for you - you only pay the excess (if any). No need to worry about a downgrade!

The excess for glass damage depends on your insurer: for stone chip repairs, many insurers waive the excess completely - the repair is then free for you! For glass replacement, the excess is usually between €150-300, depending on your policy. Some insurers also offer special glass damage plans with no excess. Important: the excess is far lower than the total cost (€300-800 for new glass). At AGP Autoglas Profi we check how high your excess is and bill your insurer directly. Call us: 01732154885

You should report glass damage to your insurer within 7 days - some insurers also accept up to 14 days. The sooner you report it, the better! Delays can cause problems when the claim is settled. Our recommendation: report the damage as soon as you discover it. AGP Autoglas Profi helps you report the damage! We handle all communication with your insurer - you don't have to worry about a thing. Our service: immediate appointments throughout the 100 km radius around Karlsruhe, Mannheim, Stuttgart and Heidelberg. Our mobile service comes to you. Call us: 01732154885 - we'll start the repair right away!