Privacy Policy
1. Data Protection at a Glance
Protecting your personal data is particularly important to us. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.
2. Controller
AGP Autoglasprofi GmbH
In den Weinäckern 3
69168 Wiesloch
E-mail: info@autoglas-profi.com
Phone: +491732154885
3. Collection and Storage of Personal Data
We only collect personal data (e.g. name, address, e-mail address, phone number) if you provide it to us voluntarily, e.g. as part of an enquiry or when processing an order.
4. Purpose of Processing
Your data is processed solely to handle your enquiry, to perform a contract or to protect legitimate interests.
5. Disclosure of Data
Your data is only passed on to third parties if this is legally permitted or you have given your consent (e.g. to logistics partners, payment service providers).
6. Cookies
Our website uses cookies to improve user-friendliness. You can deactivate the use of cookies in your browser, although this may limit functionality.
7. Analytics, Marketing and External Services
We only use the following services if you have given your consent via our cookie banner (Art. 6(1)(a) GDPR, Section 25(1) TDDDG). You can withdraw your consent at any time with effect for the future via the cookie settings. Data may also be transferred to the USA in this process; the providers are certified under the EU-US Data Privacy Framework.
- Google Tag Manager and Google Analytics 4 (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) – category “Statistics”: analysis of how visitors use our website (e.g. pages viewed, clicks on phone number and forms). IP addresses are shortened by Google. Cookies: _ga, _ga_*, stored for up to 2 years. Privacy policy: policies.google.com/privacy
- Microsoft Clarity (Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland) – category “Statistics”: analysis of website use with heatmaps and anonymised session recordings (mouse movements, clicks, scrolling) to improve usability. Entries in form fields are not recorded. Cookies: _clck, _clsk, stored for up to 12 months. Privacy policy: privacy.microsoft.com
- Google Ads Conversion Tracking (Google Ireland Limited) – category “Marketing”: measuring whether a click on one of our ads leads to an enquiry. Cookies: _gcl_au, _gcl_aw, stored for up to 90 days.
- Google Maps (Google Ireland Limited) – category “External Media”: display of a map showing our location. The map is only loaded after your consent; your IP address is transferred to Google in the process.
8. Server Log Files
When you visit our website, information is stored automatically, such as:
- Browser type and browser version
- Operating system used
- Referrer URL
- IP address
- Time of the server request
This data is used solely for technical optimisation and is not combined with other data sources.
9. Your Rights
You have the right at any time to:
- Information about your stored data
- Rectification, erasure or restriction of processing
- Object to processing
- Data portability
- Lodge a complaint with a data protection authority
10. SSL/TLS Encryption
For security reasons, our website uses SSL/TLS encryption to protect your data against unauthorised access.
11. Contact Form
If you send us enquiries via the contact form, your details are stored for the purpose of processing the enquiry and in case of follow-up questions.
12. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time.